- Lenstown Info
45-1-A Tokisaki, Inashiki City, Ibaraki Prefecture, 300-0523
Shipping Costs & Delivery Times
· Shipping costs may vary by country and product quantity. Please refer to your order and post-purchase notifications for the most up-to-date information.
· Free shipping on orders over $50(K-packet) or $80(FedEx).
· K-packet(town-shipping) usually arrives within 10~35 business days from the shipped date, excluding holidays.
· FedEx usually arrives within 3~5 business days from the shipped date, excluding holidays.
· Delivery times may be extended if the product is out of stock.
Listed on the website for each product
About returns and exchanges
We cannot accept returns or refunds after the product has been shipped.
We do not accept returns or exchanges due to customer's convenience, so please be careful when ordering to make sure there are no mistakes in the contents.
・Defective product (exchange/return deadline) within 7 days from the date of product arrival
If you receive a defective or wrong product, please contact us within 7 days after receiving the product.
In that case, we will bear the return shipping fee.
Please note that we will not be able to deal with defects for products that have passed more than 7 days after arrival.
* Due to the feature of viewing from a personal computer or mobile device, the color of the product may differ slightly from the image on the site.
Please note that such cases are not treated as deficiencies.
Specially controlled medical equipment sales and rental business license 31 new health care drug No. 10